Upgrades are in the works to improve the customer experience at Glazebrook railway station in Warrington. The plans include installing new customer information screens on platforms one and two to provide passengers with more information about train arrival times.
The applicant, Sella Controls, has submitted plans to the Warrington Borough Council for listed building consent, even though the screens will not be attached to the Grade II-listed building. The upgrades are part of the Northern Trains CIS Replacement Programme.
According to the planning documents, the new screens will be placed inside the existing waiting shelters to replace blank panels. This will allow passengers to have access to train arrival times without affecting the appearance of the listed building. Existing cable routes will be used where possible, with small extensions added to the platforms.
The chosen information screens have been specifically selected to offer more detailed information to passengers while minimizing any impact on the station and its surroundings. By installing the screens inside the waiting shelters, located away from the listed building, the upgrades aim to enhance the overall passenger experience at the station.
The proposal emphasizes that the upgrades are designed to improve the customer experience without negatively affecting the historical significance of the listed building. The focus is on providing passengers with useful information while maintaining the integrity of the station’s architecture.
Overall, the upgrades planned for Glazebrook railway station demonstrate a commitment to enhancing the customer experience through thoughtful and considerate improvements. By incorporating new technology in a way that respects the heritage of the station, passengers can look forward to a more informative and enjoyable journey through this historic location.
